Test my blood, its website, privacy policy and terms and conditions are owned by Betamedics nv.

Headquarters: Sint-Martinusstraat 15, 8800 Roeselare
Phone: +3251 92 09 11
E-mail: info@betamedics.com
VAT BE0642.736.252

Regulations and agreement for processing and storing personal data

We appreciate your trust and want to inform you about how we process and protect your personal data received through the contact form and/or when booking an appointment online. We ask for your explicit consent to collect and use the following data.

1. What data do we collect?

We will collect and process the following data:

• Name and first name: In anonymous surveys, your identity information will not be verified. However, in alcohol and drug-related services, your identity information may be verified against your ID so that the report, if necessary or desired, can be used as evidence in a legal context or in court proceedings.
• Date of Birth: Specifically your year of birth, which contains medical information for analyzing and determining age-specific diagnoses.
• E-mail address: To notify you of your appointment and to have the result provided in a PDF report by the AZ Delta clinical laboratory.
• Phone Number: To contact you in case of failure to keep scheduled appointments.

In alcohol and drug-related services or other medico-legal investigations, the results of which may be used as evidence in a legal context or in court proceedings, the following data may also be collected and processed to verify your identity:

• Name and first name: Will be checked against your ID.
• Date of birth: Will be checked against your ID.
• National Register Number: Verified against your ID for unambiguous identification of your identity.

2. For what purpose do we collect this data?

We use this data for the following purposes:

• Processing and delivering your request: To record, manage your request and ensure that you receive the requested services correctly.
• Status Updates and Communication: To keep you updated on the progress of your application and to communicate important information related to your application.

3. How long do we keep your data?

Betamedics NV retains your data for at least 6 months to achieve the above purposes and in accordance with legal obligations. After this period, your data will be destroyed in order to protect your data.

AZ Delta Clinical Laboratory retains your data and samples for as long as necessary to achieve the above purposes and in accordance with legal obligations.

Betamedics NV is not responsible for the protection or destruction of your data when it reaches the AZ Delta clinical laboratory.

For more information on AZ Delta Clinical Laboratory’s privacy policy, please see their website: https://www.labo-azdelta.be/

4. Your Rights

You have the right to:

• Requesting access to your personal information.
• Have incorrect or incomplete data corrected.
• To have your information deleted.
• Revoke your consent at any time.
• Object to the processing of your data.

Regulations and agreement for blood analysis, results and cost

5. Blood analysis and results.

Your blood will be analyzed in AZ Delta’s clinical laboratories. The results are evaluated analytically by AZ Delta clinical biologists and provided with an overall conclusion on your test report each time.

If there are abnormal results that require further medical review, you will be advised to contact your primary care physician or treating specialist via this general decision. The AZ Delta clinical laboratory is not responsible for further medical follow-up or treatment advice.

Your results will be treated with the utmost confidentiality and will never be shared through electronic patient records at AZ Delta or other hospitals. Your blood samples will be destroyed after a minimum retention period.

Your blood draw will be performed by experienced and qualified laboratory staff. As a result of the blood draw, some people may become delirious in the head or tend to faint. Report this feeling to our staff member immediately. The site of the puncture may be painful. Very rarely, there may be post-bleeding, especially in people who take blood-thinning medication or have a clotting disorder. If you have a known coagulation disorder or take blood thinning medication, please report this before the blood collection. If the puncture site does bleed, press the wound well and contact a physician.

6. Cost of provisions

All provisions are at the patient’s expense and do not benefit from reimbursement from the NIHDI. The patient confirms being informed of the exact cost of the provisions. The patient agrees to make payment for these determinations at the time of blood collection.

7. Contact

If you have any questions about this consent statement or wish to exercise your rights, please contact us at info@testmijnbloed.be or info@betamedics.com.

8. Consent

By making an online or telephone appointment, you consent to us collecting and processing your personal data as described above. You may withdraw your consent at any time by contacting us using the contact information provided above.

Liability

The Supplier excludes, to the extent legally possible, any liability other than the one provided for in these General Terms and Conditions so that the Customer cannot sue and/or involve the Supplier and/or its representatives and/or auxiliary persons (such as there include directors, employees, subcontractors, or any other appointees) extra-contractually in any possible dispute regarding the formation, performance, interpretation and/or termination of any agreement between the Supplier and the Customer.

Customer acknowledges and agrees that, to the extent permitted by law, it may only sue the Supplier and not the representatives or agents of the Supplier (such as, inter alia, its directors, employees, subcontractors, or any other appointees) in connection with the formation, execution, interpretation and/or termination of any validly entered into and then existing contract between the Supplier and Customer. To the extent permitted by law, Customer hereby expressly acknowledges and accepts the exclusion of the application of Article 6.3, § 2 of Book 6 of the Civil Code.

Reciproque clause

The Parties acknowledge and undertake that, to the extent permitted by law, they can only hold each other liable and not their respective representatives or auxiliary persons (such as therein, among others, directors, employees, subcontractors, or any other appointees) within the framework of the formation, execution, interpretation and/or termination of any agreement validly entered into and then existing between the Parties. To the extent permitted by law, the Parties hereby expressly acknowledge and accept the exclusion of the application of Article 6.3, § 2 of Book 6 of the Civil Code.

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Information we collect and how we use it:

Cookies are used to enhance visitor friendliness and to map visitors’ browsing behavior. Based on these results, it is possible to adapt certain parts of the website to the behavior and interest of visitors.

This is the reason why the testmyblood.com website uses statistics from Google Analytics, a third-party and analytical cookie. This is a web analytics service provided by Google Inc. (“Google”).

This website also uses Meta Pixel, a service of Meta (formerly Facebook Inc.). This marketing cookie allows visitors to be tracked and, depending on their interest, to access certain advertisements.

The information generated by the cookie about your use of the website (including your IP address) is transmitted to and stored by Google / Facebook on servers in the United States. For more information, please read Google’s privacy policy or Google Analytics’ specific privacy policy.

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The information on this website is for general information purposes only. The information is provided by Betamedics SA and while Betamedics endeavors to keep the information current and correct, we make no warranty or representation of any kind, express or implied, as to the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event shall we be liable for any loss or damage resulting from loss of data or profits arising out of or in connection with the use of this website.

Through this website you may find links to other websites which are not under the control of Betamedics nv. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them. Every effort is made to keep the website up and running smoothly. However, Betamedics takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

If you have any questions about the privacy policy or how Betamedics nv collects, uses or processes your personal data, please feel free to contact us.